Best Western Plus Indianapolis Nw Hotel, Indianapolis

The hotel has a convenient location but lacks cleanliness. The rooms were not very clean upon arrival with old nail clippings and chips found. Despite this, the hotel has a welcoming staff. However, there were issues with early morning disturbances and difficulty communicating specific needs. The location has its ups and downs, being adjacent to a business park but feeling unsafe at times. The dining experience was not as expected, with a crowded breakfast area and concerns about cleanliness. Despite some drawbacks, the hotel provides basic facilities.

The hotel has some ups and downs. The rooms weren't very clean on arrival, with various issues like old nail clippings and a high bed full of hair, but the service was professional and friendly overall. The location was a bit disappointing due to safety concerns, but it was helpful in sorting things out. The dining experience was average, with some inconveniences like a non-functional waffle maker. The facilities were satisfactory.

The hotel offers a mix of positives and negatives. The rooms, despite some cleanliness issues on arrival, are spacious and well-equipped with extra bathroom items. The service is exceptional with polite and helpful staff. The location, while nice and clean overall, had some safety concerns due to police presence. The dining experience, though decent, was affected by crowded breakfast settings.